Customer Success Specialist

We are looking for candidates who thrive in a startup environment and are obsessed with delighting customers.

OPEN POSITIONS

Start finding ways to use data to solve important problems.

OPENINGS AT DATACUBES

Customer Success Specialist

Location: Schaumburg, IL

Full-time

Greater Chicago Area | Full-time Position

We are currently seeking to hire a Customer Success Specialist to join our team!  Are you eager to work for one of the fastest growing startups and hit the ground running to a career filled with growth and opportunity?  If so and if you match the desired skills below, we are eager to talk to you!

Responsibilities:

  • Maintaining a sincere commitment to our customers, by providing the best possible quality in all tasks performed contributing to the betterment of our company
  • Regularly interacting with customers by answering questions, resolving issues, and collecting feedback
  • Utilize data entry for obtaining information, and in some cases, responsible for the entry and maintenance of files, spreadsheets or various management reports
  • Opportunity to stretch into account management responsibilities for up-selling new products to existing customer.

Qualifications:

  • Experience working directly with customers delivering excellent service with a customer centered mindset
  • Willingness and eager to learn new technology and acquire new skills
  • Excellent written and oral communication skills
  • Intermediate proficiency in Microsoft excel
  • Strongly prefer prior insurance experience with ability to understand and support loss form, schedule of values, Accord output with customers
  • Prior experience as underwriting assistant a big plus
  • Prior experience in account management or sales role a big plus

Skills to be successful:

 Commitment to customers | Data Entry| Eager to learn |Microsoft Excel|

 Pluses – Prior Experience

As Underwriting Assistance OR Account Manager

Insurance: Understand support and lose &  Schedule of Value & Accord outputs

Why work here?

Amazing leadership | Career Growth | Unlimited Commission | Great Benefits.

Medical Insurance | Dental Insurance | Vision Insurance | 401K Life Insurance | Unlimited PTO

 

APPLY FOR THIS POSITION

OPENINGS AT DATACUBES

Join our Team and Help Change the way Insurance Companies Do Business.

Open PTO Policy.

Health Coverage.

Flexible Work Hours.

Choose Your Equipment.

Holiday Party.

Happy Hours.