Customer Success Specialist

We are looking for candidates who thrive in a startup environment and are obsessed with delighting customers.


Start finding ways to use data to solve important problems.


Customer Success Specialist

Location: Schaumburg, IL


Greater Chicago Area | Full-time Position

We are currently seeking to hire a Customer Success Specialist to join our team!  Are you eager to work for one of the fastest growing startups and hit the ground running to a career filled with growth and opportunity?  If so and if you match the desired skills below, we are eager to talk to you!


  • Maintaining a sincere commitment to our customers, by providing the best possible quality in all tasks performed contributing to the betterment of our company
  • Regularly interacting with customers by answering questions, resolving issues, and collecting feedback
  • Utilize data entry for obtaining information, and in some cases, responsible for the entry and maintenance of files, spreadsheets or various management reports
  • Opportunity to stretch into account management responsibilities for up-selling new products to existing customer.


  • Experience working directly with customers delivering excellent service with a customer centered mindset
  • Willingness and eager to learn new technology and acquire new skills
  • Excellent written and oral communication skills
  • Intermediate proficiency in Microsoft excel
  • Strongly prefer prior insurance experience with ability to understand and support loss form, schedule of values, Accord output with customers
  • Prior experience as underwriting assistant a big plus
  • Prior experience in account management or sales role a big plus

Skills to be successful:

 Commitment to customers | Data Entry| Eager to learn |Microsoft Excel|

 Pluses – Prior Experience

As Underwriting Assistance OR Account Manager

Insurance: Understand support and lose &  Schedule of Value & Accord outputs

Why work here?

Amazing leadership | Career Growth | Unlimited Commission | Great Benefits.

Medical Insurance | Dental Insurance | Vision Insurance | 401K Life Insurance | Unlimited PTO




Join our Team and Help Change the way Insurance Companies Do Business.

Open PTO Policy.

Health Coverage.

Flexible Work Hours.

Choose Your Equipment.

Holiday Party.

Happy Hours.