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Greater Chicago Area | Full-time Position
We are currently seeking to hire a Customer Success Manager to a career filled with growth and opportunity? If so and if you match the desired skills below, we are eager to talk to you!
- Developing strong relationships with customer executive sponsors
- Maintaining a sincere commitment to our customers, by providing the best possible quality in all tasks performed
- Regularly interacting with customers by answering questions, resolving issues, and collecting feedback
- Translating customer business challenges and requirements into solutions leveraging DataCubes’ products and services
- Utilizing data for obtaining information, and in some cases, responsible for the entry and maintenance of files, spreadsheets or various management reports
- Up-selling new products to existing customers
- 5+ years
- of relevant experience working directly with customers delivering excellent service with a customer centered mindset
- The role requires previous experience in successfully managing SaaS deployments and supporting enterprise customers.
- Willingness and eager to learn new technology and acquire new skills
- Excellent written and oral communication skills
- Intermediate proficiency in Microsoft excel and power point
- Ability to sell C-Level and across sales, product, and management units
- Demonstrated ability to drive customer renewals and customer success
- Prefer prior insurance experience with ability to understand and support loss form, schedule of values, Accord output with customers
- Prior experience as an underwriting manager/Agency manager is a plus
- Prior experience in account management or sales role is a plus.
Skills to be successful:
Program Management | Understanding of Commercial Insurance| Customer Centered Mindset
Eager to learn new tech| Excellent Communication skills | Microsoft Excel
Pluses – Prior Experience
As Underwriting Assistant OR Account Manager
Insurance: Understand support and lose & Schedule of Value & Accord outputs
Why work here?
Amazing Leadership | Career Growth | Unlimited Commission | Great Benefits.
Medical Insurance | Dental Insurance | Vision Insurance | 401K Life Insurance | Unlimited PTO
OPENINGS AT DATACUBES